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Emirates has unveiled its interactive and experiential Emirates Travel Store in Accra, Ghana, elevating its buyer expertise with thrilling product showcases, sensible applied sciences and skilled journey consultants. The opening marks the primary journey retail retailer in West Africa, and the 13th globally.
The Emirates Travel Store, situated on the vibrant and prestigious Stanbic Heights in Airport City, was inaugurated by Adil Al Ghaith, Senior Vice President Commercial Operations, Centre, in the presence of the Hon. Abla Dzifa Gomashie, Ghana’s Minister of Tourism, Culture and Creative Arts, and Hon. Joseph Nikpe, Ghana’s Minister of Transport. The opening ceremony was additionally attended by different distinguished friends, commerce and media companions.
Commenting on the opening, Adil Al Ghaith stated: “For over twenty years, Ghana has been an anchor of our African network, serving as a gateway to West Africa. The introduction of our refreshed retail strategy to Accra, demonstrates our ongoing commitment, bringing our ‘Fly Better’ promise to life. The seamless blend of expert consultation and smart, self-service technologies, coupled with the immersive product and destination experiences, elevates our customers’ journey, ensuring they receive the support and inspiration they need to discover more with Emirates.”
Elevating the journey expertise
Centrally situated and simply accessible, the Emirates Travel Store in Accra unites personalised service and immersive model experiences beneath one roof. The 310 m2 retailer is designed like an open-plan and opulent lounge, in the airline’s signature mild and ethereal color palette with Ghaf Tree emblem adorning the partitions.
The centrepiece of the shop is the full-size Emirates A380 Onboard Lounge expertise, bringing one among Emirates’ most iconic and broadly famend merchandise nearer to travellers from Ghana, and giving them a style of onward journey experiences from Dubai.
Smart applied sciences such because the ‘selfie mirror’ snap photos of travellers in opposition to scenic vacation spot backdrops, inspiring clients to discover extra; whereas self-service kiosks empower clients with a self-service touchpoint, minimising wait time and providing a sooner service.
Five customer support counters staffed by skilled consultants provide a complete vary of companies from planning journey itineraries, supporting reservations and ticketing in addition to normal enquiries. Delivering Emirates’ signature hospitality on the highest customary, the group ensures each customer enjoys a seamless, considerate, and elevated expertise from the second they step into the shop.
Serving Ghana since 2004
For over twenty years, Emirates has been connecting Ghana to the world and serving as an unwavering accomplice of the nation’s aviation, tourism and commerce sectors. Since the inaugural flight, Emirates has flown over 2 million passengers, facilitating enterprise and leisure to key locations comparable to Canada, India, Australia, Singapore and, after all, Dubai. Today, Emirates serves Accra with a every day flight, operated on a three-class Boeing 777.
The put up Emirates inaugurates experiential Emirates Travel Store in Accra appeared first on Travel Daily Media.
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